Imaging Healthcare Specialists
Hillcrest, CA 92103
Great customer service! Really courteous & respectful forward work desk & back company staff. Numerous seats within the waiting location. They do have television's within the lobby, but also for some reason they simply show animal photographs slideshows. (apple television homescreen) uncertain if at other hours for the time the tv show movies...?? Check-in process is super easy & quickly. They are doing accept walk-ins & definitely appointments can also be found. Restrooms for males and women can be located in reverse sides of this lobby. In the event that you park on Washington you're going to have to walk around the building to enter sinse those doors are simply exit doors from inside. Unsure why they do not start those doorways to enter, since the forward reception work desk does go throughout. General - great service!
UI talked with Cris Luck with regards to a few concerns I'd, attempting to are available early in the day, or reschedule, such things as that. Not only had been he really patient, he had been nice. These days some one being great, to the point for which you feel like they care about you? Is AMAZING! He additionally took the time to validate every thing was correct and took enough time to ask me personally if anybody had told me what my copay was, I said no and then he said and thank heavens he did. I was after that in a position to move some cash around and so I would be able to pay. Then explained several of my ins as pertains to whatever they do, but he recommended we call my ins too. I have handled a number of organizations, and I understand I always wished feedback on how my employees had been doing. Ideally their immediate manager recognizes this guy is a gem of a worker and really should be recognized as these types of. Thanks again Cris Chance!
I've been looking forward to over one hour, must get feed the meter two times and merely got back from getting change cause We went on after $3.00! Wii system of only using walk ins! My Dr gave me a referral for this destination but I would recommend going to another location and telephone call forward to see just what the delay time will likely be.
Back down to at least one star...negative performers if I could. In September, We arrived right here for an MRI and CT Scan before my base surgery in November. Although I knew I experienced currently achieved my out-of-pocket maximum with my insurance provider, because this facility cannot verify that, I became required to spend my 20per cent, which I performed, $189.04. After the insurance provider made their payment in October, I called asking about a refund. I happened to be told it needed to be examined. No response from Imaging Medical Experts. Shocker... We called again in November and ended up being informed it had been 'approved' for reimbursement on 11/24/15 and credited back once again to my charge card. We called on 12/30/15 because it nevertheless hadn't already been credited to my Visa card and I also ended up being told to call-back in a few days. WTH?! they have been keeping my cash hostage for nearly three months and that's ridiculous. My after that step...contacting the Department of customer Affairs to lodge a complaint. Avoid using this destination!!!
No. Just...no. The company itself is unorganized and incredibly unprofessional. This location especially charges $5 for parking plus the staff on desks don't really love their particular clients. We originated from a moment area, the Imaging Center in Los Angeles Jolla, and I paid my the main fee already. Once we found that one, they ask me to pay again? In the same day? Since is fishy. They finally sorted it out after waiting fifteen minutes with a gallon of liquid in my bladder, as per instructions, through the physician to complete an ultrasound. Cannot keep your customers waiting or else they might piss on the floor on accident! TLDR; pose a question to your medical practitioner for a different sort of referral as you do NOT want to do any company with this specific company.