Arlington Location

Dentist that accept United Healthcare Community Plan

UnitedHealthcare Community Arrange keeps a grievance system for users that means receipt and prompt quality of casual and formal user grievances and use of their state reasonable hearg process.

Filing a part Grievance

An associate, an agent regarding the member's choice, or a CCN-S supplier, functioning on account of user because of the user's written permission, may lodge a grievance with UnitedHealthcare Community Arrange. Grievances could be recorded orally by calling the toll-free quantity for the Member providers Call Center 866-675-1607 or perhaps in writing by mailing the grievance to our local Mail Operations (RMO) UnitedHealthcare P.O. Box 31364, Salt Lake City, UT . We route telephonic/verbal grievances through our technology that identifies telephone call kind and roads to other databases based on group. When the system identifies the decision as a grievance, the information is logged in to the system, and forwarded to a triage team who places the knowledge into our monitoring system where a case file is done and populated. On bill of a written grievance, appropriate personnel scan them in to the monitoring system and produce an incident file. Per our associate Grievance Policy, as well as on preliminary contact, we log and track requirements including member.

Source: www.uhccommunityplan.com
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